Search answers about orders, delivery, payments and halal certification.
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Orders placed before 12:00 JST ship the same day. Most areas receive them within 1–3 days; you can pick a delivery time window at checkout.
Yes. Cash on delivery is available nationwide. There is no extra fee, you only pay the delivery charge for your area.
Yes. Every meat product is sourced from certified suppliers and the certificate is available on the product page.
Orders over ¥10,000 ship free to mainland Japan.
Contact us within 7 days with a photo of the item and your order number. We will replace or refund it.
Still need help?
Our team is available Mon–Sat, 10:00–19:00 JST.